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Customer Relations Co-Worker

Shane


I recently transitioned from the military to civilian life and upon returning home I needed to provide for my family. Through the interview process I felt as though the values and standards of IKEA were a great match. I have been lucky to work under great leadership that supports my growth and development for advancement within IKEA.

My IKEA journey has taken me from Home Delivery, Full Serve Warehouse before transitioning to my current role in Resolutions. I feel my previous roles really helped me understand how the customer interacts with IKEA after purchasing products. I feel as though my current role is helping me to understand what it takes to be a leader at IKEA.

My advice to someone considering this role is that your success is based on your time management and you need to make decisions independently that supports both IKEA and the customer in a positive manner.
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